Frequently Asked Questions
Everything you need to know about your Fantech gear and orders.
What is the standard shipping time for orders?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How do I track my delivery?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress in real-time.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do Fantech products come with a warranty?
Yes, all our electronic peripherals and gaming gear come with a standard 12-month manufacturer warranty covering any technical defects or hardware failures.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I contact technical support?
Our support team is available 24/7 via the 'Contact Us' page or through our live chat feature. You can also email [email protected] for troubleshooting assistance.